Privacy Policy

Last updated: June 13, 2025

Who We Are

Myriknas Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website steliosmaternity.co.uk (the "Service").

Our registered office is located at: Lynton House, 7-12 Tavistock Square, London, WC1H 9BQ

If you have any questions about this Privacy Policy, please contact us at myriknas@gmail.com.

Information We Collect

Information You Provide to Us

• Contact Information: When you contact us through forms, email, or phone, we may collect your name, email address, phone number, and any message you send us
• Appointment Requests: When you request appointments, we collect your contact details and information about your inquiry
• Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address and any preferences you provide

Information We Collect Automatically

• Analytics Data: We use Google Analytics to collect information about how you use our website, including:
  • Pages you visit and time spent on each page
  • How you arrived at our website (referral sources)
  • Your approximate location (country/city level)
  • Device and browser information
  • IP address (anonymized)
• Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze website usage

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide medical consultation services
• Schedule and manage appointments
• Send you newsletters and updates about our services (with your consent)
• Improve our website and services
• Analyze website traffic and user behavior
• Comply with legal obligations
• Protect against fraud and abuse

Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: For newsletter subscriptions and non-essential cookies
• Legitimate Interests: For website analytics, improving our services, and responding to inquiries
• Legal Obligation: When required to comply with applicable laws
• Vital Interests: When necessary to protect someone's life or physical safety

Cookies and Tracking Technologies

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled.

Analytics Cookies

We use Google Analytics to understand how visitors use our website. These cookies collect anonymous information including number of visitors, pages visited, traffic sources, and user behavior patterns.

Cookie Consent

We will ask for your consent before placing non-essential cookies on your device. You can withdraw your consent at any time by adjusting your browser settings or contacting us.

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our website (e.g., Google Analytics, email service providers)
• Healthcare Providers: With your consent, we may share information with other healthcare professionals involved in your care
• Legal Requirements: When required by law, court order, or to protect our rights

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us at myriknas@gmail.com. We will respond within one month of receiving your request.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Contact inquiries: 3 years from last contact
• Medical records: As required by professional and legal obligations
• Analytics data: As determined by Google Analytics settings (typically 26 months)
• Website cookies: Varies by cookie type (from session-based to 2 years)

International Data Transfers

Some of our service providers (including Google Analytics) may process your data outside the UK. When this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions by the UK government or standard contractual clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.