Terms & Conditions

Last updated: 7 May 2026

Introduction

These Terms and Conditions ("Terms") govern your use of private medical services provided by Mr Stelios Myriknas through Myriknas Ltd ("we," "our," or "us"). By booking an appointment or using our services, you agree to be bound by these Terms.

Our registered office is located at: Lynton House, 7-12 Tavistock Square, London, WC1H 9BQ

Company Registration Number: 15595161

Services provided

Mr Stelios Myriknas is a Consultant Obstetrician and Gynaecologist registered with the General Medical Council (GMC Number: 6155972). We provide a range of private medical services, including but not limited to:

• Antenatal care and consultations
• High-risk pregnancy management
• Cervical cerclage procedures (transabdominal and transvaginal)
• Delivery services (vaginal, assisted, and caesarean section)
• Gynaecological consultations
• Pre-pregnancy consultations
• Postpartum and post-delivery care

All services are provided on a private basis. We welcome patients transferring from NHS care, however once care has commenced privately, patients must continue on a private basis for the duration of that episode of care and may not alternate between NHS and private provision.

Professional standards

Mr Stelios Myriknas adheres to the professional standards set by:

• The General Medical Council (GMC)
• The Royal College of Obstetricians and Gynaecologists (RCOG)
• The Medical Defence Union

All medical advice and treatment is provided in accordance with current UK medical guidelines and evidence-based practice.

Appointments and fees

Booking Appointments

Appointments must be booked in advance via our contact form, email, or telephone. By booking an appointment, you confirm that you have read and agree to these Terms. All appointments are subject to availability and are not confirmed until you receive written confirmation from us. We reserve the right to decline or cancel a booking in accordance with our Termination of Care policy set out below.

Fees and Payment

Our fee schedule is available upon request and will be provided to you by email. All fees are quoted and payable in pounds sterling.

For individual consultations, an invoice will be issued within a few days of your appointment and payment is due within 14 days of the invoice date. For delivery only, a non-refundable deposit of £2,000 is required at 36 weeks to secure your delivery date, with the remaining balance invoiced after delivery and due within 14 days of the invoice date. For care packages, a non-refundable deposit of £2,000 is required at the start of care, with the remaining balance invoiced after delivery and due within 14 days of the invoice date. For cerclage procedures, an invoice will be issued within a few days of your procedure and payment is due within 14 days of the invoice date.

Please note that maternity services are not typically covered by private health insurance. We ask patients to settle all fees directly with us. Where applicable, we will provide itemised invoices to assist you in making a claim to your insurer. Please refer to the Private Medical Insurance section below for full details of your responsibilities regarding insurance.

We accept payment by bank transfer and major debit and credit cards. All fees are exclusive of hospital charges, laboratory tests, and other third-party services. Fees are subject to change with no less than 30 days' written notice.

Late payment and debt recovery

Payment is due within 14 days of the invoice date unless otherwise agreed in writing. Failure to pay within the agreed timeframe may result in the suspension of future appointments and ongoing care.

Outstanding balances overdue by more than 30 days may accrue interest at 4% per annum above the Bank of England base rate from the original due date until payment is received in full. Interest terms are set out in our Terms and Conditions, a link to which appears on every invoice.

Unpaid debts may be referred to a debt recovery agency. All associated recovery costs, including reasonable legal fees and court costs where applicable, will be added to the outstanding balance.

Hospital and Third-Party Charges

Please note that while Mr Myriknas charges professional fees for his services, additional costs will be incurred for hospital services and facilities, anaesthetist fees, laboratory tests and diagnostic services, medications and medical supplies, and overnight stays and room charges.

These charges are billed separately by the respective providers - The Kensington Wing or The Chelsea Wing at Chelsea and Westminster Hospital, or other relevant parties - and are entirely outside the control of this practice. We accept no responsibility for third-party charges. Please contact the relevant provider directly for comprehensive cost estimates before your procedure.

Private Medical Insurance

We are registered with a number of private medical insurers, including BUPA, Allianz Partners, Aviva, AXA Health, Vitality Health, and WPA. Please note that this list may change and we recommend confirming current registration with us before booking.

Please be aware of the following important points regarding private medical insurance:

• Most obstetric services are not covered by private medical insurance
• You are responsible for contacting your insurer and obtaining pre-authorisation before any treatment. Failure to obtain pre-authorisation does not reduce your liability to us in any way
• We do not offer direct billing to insurers. All fees must be settled directly with us
• We will provide itemised invoices for you to submit to your insurer for reimbursement where applicable
• Any shortfall between our fees and the amount reimbursed by your insurer is your sole responsibility and must be settled directly with us
• Payment of any outstanding balance not covered by your insurer is due immediately upon receipt of our invoice, regardless of any ongoing dispute with your insurer
• Any excess, co-payment, or non-covered services are your responsibility
• We cannot guarantee that your insurer will cover any services or costs, and we accept no responsibility for any claim rejection or partial reimbursement
• You are responsible for understanding the terms of your own insurance policy, including any coverage limits or exclusions

Please be aware that in many cases, the amount reimbursed by your insurer may be substantially lower than our fee - sometimes significantly so. The full outstanding balance remains your responsibility regardless of the level of reimbursement received.

We strongly recommend contacting your insurance provider before booking to confirm whether your policy covers the treatment you require and to understand what pre-authorisation is needed.

Cancellation and refund policy

Where services are booked remotely (by telephone, email, or online enquiry), you have the right to cancel within 14 days of booking under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, unless the service has already commenced with your agreement. The following terms apply in addition to your statutory rights:

Patient Cancellations

• More than 48 hours' notice: Full refund of consultation fees
• 24 to 48 hours' notice: 50% refund of consultation fees
• Less than 24 hours' notice: No refund
• No-show: Full fee charged, no refund

Obstetric Package Deposits

• You have 14 days from the date of payment to cancel your package for a full refund, provided no clinical appointment has yet taken place
• After 14 days, the £2,000 deposit becomes non-refundable as we have reserved your delivery date exclusively
• Once the first clinical appointment has taken place, the deposit is non-refundable
• Refunds will be processed within 14 working days to the original payment method

Package Completion and Delivery Services

Obstetric packages reserve your delivery date exclusively. Once care has commenced, the following applies:

• Standard package completion: The remaining balance will be invoiced after delivery, with payment due within 14 days of the invoice date
• If you choose a different provider for delivery: The full package balance remains due. You have paid for the exclusive reservation of our delivery services, and we may have declined other patients during this period
• Emergency NHS delivery (beyond your control): You will receive a partial refund equivalent to 50% of the standalone delivery fee. All antenatal care provided and delivery reservation fees are non-refundable
• Preterm delivery requiring emergency care: A pro-rata refund will be calculated based on weeks of unused antenatal care

These terms reflect the significant professional indemnity costs associated with providing obstetric services.

Practice Cancellations

If we need to cancel or reschedule your appointment, we will provide a minimum of 48 hours' notice except in cases of medical emergency or circumstances beyond our reasonable control. You will be offered an alternative appointment at your earliest convenience. If you are unable to attend the rescheduled appointment, a full refund will be provided.

Force majeure

We will not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

• Acts of God, floods, droughts, earthquakes, or other natural disasters
• Epidemic or pandemic
• Terrorist attacks, civil war, civil commotion, or riots
• Nuclear, chemical, or biological contamination
• Strikes, lock-outs, or other industrial action
• Interruption or failure of utility services or telecommunications networks
• Government restrictions or emergency regulations

In such circumstances, we will make reasonable efforts to notify you and minimise disruption. Any prepaid fees for services not yet provided will be refunded on a pro-rata basis.

Patient responsibilities

As a patient, you agree to:

• Provide accurate and complete medical history information
• Attend appointments punctually
• Follow medical advice and treatment plans as discussed
• Inform us of any changes to your health status or circumstances
• Settle all fees in accordance with our payment terms
• Treat our staff and facilities with respect

Termination of care

We reserve the right to withdraw from providing your care in the following circumstances:

• Abusive, threatening, or violent behaviour towards staff
• Non-payment of fees
• Repeated failure to attend appointments without notice
• Failure to follow medical advice that compromises your safety or treatment outcomes
• Breakdown of the doctor-patient relationship or loss of trust

Where possible, we will provide reasonable notice and assist with transferring your care to another provider. In emergency situations affecting your immediate health, we will ensure continuity of care until safe arrangements can be made.

Medical records

• All medical records are maintained in accordance with GMC guidance and UK data protection laws
• You have the right to access your medical records by submitting a Subject Access Request (SAR) in writing. We will respond within one month of receipt as required under UK GDPR
• Records are retained for the periods specified in our Privacy Policy
• Medical records may be shared with other healthcare providers involved in your care, with your consent

Limitation of liability

While we strive to provide the highest standard of care:

• Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence
• For all other claims, our liability is limited to the total fees paid by you for the specific service giving rise to the claim
• We are not liable for indirect or consequential losses (including loss of earnings, distress, or disappointment)
• We maintain professional indemnity insurance as required by the GMC

Consumer Rights

Nothing in these Terms affects your statutory rights under English law, including the Consumer Rights Act 2015. Our services will be provided:

• With reasonable care and skill
• In accordance with professional medical standards
• As described in our service information

Complaints procedure

We are committed to providing excellent care. If you have any concerns or complaints:

Step 1: Informal Resolution

• Speak directly with Mr Myriknas or contact us in writing
• Email: myriknas@gmail.com
• Phone: +44 7388 111607
• We aim to acknowledge complaints within 3 working days

Step 2: Formal Complaint

• If your concern is not resolved informally, submit a formal written complaint
• We will investigate thoroughly and respond within 20 working days
• You will receive a detailed written response outlining our findings and any actions taken

Step 3: Independent Review

If you remain dissatisfied, you may contact:

• General Medical Council (GMC)
  Website: www.gmc-uk.org/concerns
  Phone: 0161 923 6602
• The Patients Association
  Helpline: 020 8423 9111
  Website: www.patients-association.org.uk

Hospital Complaints

For concerns about hospital facilities or services at The Kensington Wing or The Chelsea Wing, please contact Chelsea and Westminster Hospital: +44 20 3315 8000

Confidentiality and data protection

We are committed to protecting your privacy and maintaining confidentiality in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• GMC guidance on confidentiality

Myriknas Ltd is registered as a data controller with the Information Commissioner's Office (ICO), registration number ZB686254.

Please refer to our Privacy Policy for detailed information about how we handle your personal data.

Intellectual property

All content on this website, including text, images, logos, and design, is the property of Myriknas Ltd and is protected by UK copyright law. You may not reproduce, distribute, or use any content without our written permission.

Third-party links and content

Our website contains links to external websites including professional bodies (GMC, RCOG) and hospital facilities. We are not responsible for:

• The content, accuracy, or availability of external websites
• Any advice, information, or services provided by third parties
• Hospital charges or services provided by The Kensington Wing or other facilities

External links are provided for convenience only and do not constitute endorsement.

Changes to these terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated Terms on our website
• Updating the "Last updated" date
• Notifying you directly if you have an ongoing course of treatment

Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of law, the remaining provisions will continue in full force and effect.