Terms & Conditions

Last updated: October 4, 2025

Introduction

These Terms and Conditions ("Terms") govern your use of private medical services provided by Mr Stelios Myriknas through Myriknas Ltd ("we," "our," or "us"). By booking an appointment or using our services, you agree to be bound by these Terms.

Our registered office is located at: Lynton House, 7-12 Tavistock Square, London, WC1H 9BQ

Company Registration Number: 15595161

Services Provided

Mr Stelios Myriknas is a Consultant Obstetrician and Gynaecologist registered with the General Medical Council (GMC Number: 6155972). We provide private medical services including:

• Antenatal care and consultations
• High-risk pregnancy management
• Cervical cerclage procedures (transabdominal and transvaginal)
• Delivery services (vaginal, assisted, and caesarean section)
• Gynaecological consultations
• Pre-pregnancy consultations
• Postpartum and post-delivery care

All services are provided privately. We do not accept NHS patients.

Professional Standards

Mr Stelios Myriknas adheres to the professional standards set by:

• The General Medical Council (GMC)
• The Royal College of Obstetricians and Gynaecologists (RCOG)
• The Medical Defence Union

All medical advice and treatment is provided in accordance with current UK medical guidelines and evidence-based practice.

Appointments and Fees

Booking Appointments

• Appointments must be booked in advance via our contact form, email, or telephone
• A complimentary initial "Meet & Greet" consultation is available to discuss your needs
• All appointments are subject to availability
• We reserve the right to refuse service in certain circumstances

Fees and Payment

• Our fee schedule is provided upon request and during your initial consultation
• For individual consultations and scans, appointments are only confirmed once payment has been received in full
• For obstetric packages, a 50% deposit is required following the initial consultation, with the balance due the day before delivery
• A 5% transaction fee applies to all credit card payments
• All fees are exclusive of hospital charges, laboratory tests, and other third-party services
• Fees are subject to change with reasonable notice

Late Payment and Debt Recovery

• Failure to pay within the agreed timeframe may result in cancellation of your appointment
• Outstanding balances accrue interest at 8% per annum above the Bank of England base rate from the due date until payment is received in full
• We reserve the right to charge a £50 administration fee for late payment reminders
• Unpaid debts may be referred to a debt recovery agency, with all associated costs added to the outstanding balance
• Legal action may be taken to recover unpaid fees

Hospital and Third-Party Charges

Please note that while Mr Myriknas charges professional fees for his services, additional costs will be incurred for:

• Hospital services and facilities (The Kensington Wing or West Middlesex Hospital)
• Anaesthetist fees
• Laboratory tests and diagnostic services
• Medications and medical supplies
• Overnight stays and room charges

These charges are billed separately by the respective providers. Please contact the hospital directly for comprehensive cost estimates.

Private Medical Insurance

We are currently registered with Bupa for private medical insurance. Please note:

• Most obstetric services are not covered by private medical insurance
• You are responsible for obtaining pre-authorization from Bupa before any treatment
• Payment is required from you directly at the time of service
• We will provide itemized invoices for you to claim reimbursement from Bupa where applicable
• Any excess, co-payment, or non-covered services are your responsibility
• We cannot guarantee Bupa will cover any services or costs
• Patients with other insurers or self-pay patients receive the same fee structure

If you have private medical insurance with another provider who will cover your treatment, we may be able to register with them to facilitate direct billing. Please contact us to discuss this option before booking.

We strongly recommend contacting your insurance provider before booking to confirm whether your policy covers obstetric care and to understand what authorization is required.

Cancellation and Refund Policy

Patient Cancellations

• More than 48 hours' notice: Full refund of consultation fees (minus any non-refundable deposit for obstetric packages)
• 24-48 hours' notice: 50% refund of consultation fees
• Less than 24 hours' notice: No refund
• No-show: Full fee charged, no refund

Obstetric Package Deposits

• You have 14 days from the date of payment to cancel your package for a full refund
• After 14 days, the 50% deposit becomes non-refundable as we have reserved your delivery date exclusively
• Once care has commenced (first appointment attended), all deposits are non-refundable
• Refunds will be processed within 14 working days to the original payment method

Package Completion and Delivery Services

Obstetric packages reserve your delivery date exclusively. Once care has commenced, the following applies:

• Standard package completion: Final balance due the day before your scheduled delivery
• If you choose a different provider for delivery: Full package balance remains due. You have paid for exclusive reservation of our delivery services, and we may have declined other patients during this period
• Emergency NHS delivery (beyond your control): You will receive a 50% refund of the delivery fee portion only. All antenatal care provided and delivery reservation fees are non-refundable
• Preterm delivery requiring emergency care: Pro-rata refund calculated based on weeks of unused antenatal care

These terms reflect the significant professional indemnity costs associated with providing obstetric services.

Practice Cancellations

• If we need to cancel or reschedule your appointment, we will provide as much notice as possible
• You will be offered an alternative appointment at your convenience
• Full refunds will be provided if you cannot attend the rescheduled appointment

Emergency Situations

In the event of unforeseeable circumstances requiring emergency medical intervention that prevents Mr Myriknas from providing your delivery services:

• Alternative consultant cover will be arranged where possible
• If alternative arrangements cannot be made, a pro-rata refund will be provided
• We cannot be held liable for circumstances beyond our reasonable control

Force Majeure

We will not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

• Acts of God, floods, droughts, earthquakes, or other natural disasters
• Epidemic or pandemic
• Terrorist attacks, civil war, civil commotion, or riots
• Nuclear, chemical, or biological contamination
• Strikes, lock-outs, or other industrial action
• Interruption or failure of utility services or telecommunications networks
• Government restrictions or emergency regulations

In such circumstances, we will make reasonable efforts to notify you and minimize disruption. Any prepaid fees for services not yet provided will be refunded on a pro-rata basis.

Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical history information
• Attend appointments punctually
• Follow medical advice and treatment plans as discussed
• Inform us of any changes to your health status or circumstances
• Settle all fees in accordance with our payment terms
• Treat our staff and facilities with respect

Termination of Care

We reserve the right to withdraw from providing your care in the following circumstances:

• Abusive, threatening, or violent behaviour towards staff
• Non-payment of fees
• Repeated failure to attend appointments without notice
• Failure to follow medical advice that compromises your safety or treatment outcomes
• Breakdown of the doctor-patient relationship or loss of trust

Where possible, we will provide reasonable notice and assist with transferring your care to another provider. In emergency situations affecting your immediate health, we will ensure continuity of care until safe arrangements can be made.

Medical Records

• All medical records are maintained in accordance with GMC guidance and UK data protection laws
• You have the right to access your medical records upon written request
• Records are retained for the periods specified in our Privacy Policy
• Medical records may be shared with other healthcare providers involved in your care, with your consent

Limitation of Liability

While we strive to provide the highest standard of care:

• Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence
• For all other claims, our liability is limited to the total fees paid by you for the specific service giving rise to the claim
• We are not liable for indirect or consequential losses (including loss of earnings, distress, or disappointment)
• We maintain professional indemnity insurance as required by the GMC
• Claims must be notified to us within 12 months of the event giving rise to the claim

Consumer Rights

Nothing in these Terms affects your statutory rights under English law, including the Consumer Rights Act 2015. Our services will be provided:

• With reasonable care and skill
• In accordance with professional medical standards
• As described in our service information

Complaints Procedure

We are committed to providing excellent care. If you have any concerns or complaints:

Step 1: Informal Resolution

• Speak directly with Mr Myriknas or contact us in writing
• Email: myriknas@gmail.com
• Phone: +44 7388 111607
• We aim to acknowledge complaints within 3 working days

Step 2: Formal Complaint

• If your concern is not resolved informally, submit a formal written complaint
• We will investigate thoroughly and respond within 20 working days
• You will receive a detailed written response outlining our findings and any actions taken

Step 3: Independent Review

If you remain dissatisfied, you may contact:

• General Medical Council (GMC)
  Website: www.gmc-uk.org/concerns
  Phone: 0161 923 6602
• The Patients Association
  Helpline: 020 8423 9111
  Website: www.patients-association.org.uk

Hospital Complaints

For concerns about hospital facilities or services, please contact:

• The Kensington Wing: +44 20 3315 8282
• West Middlesex University Hospital: +44 20 8321 5000

Confidentiality and Data Protection

We are committed to protecting your privacy and maintaining confidentiality in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• GMC guidance on confidentiality

Please refer to our Privacy Policy for detailed information about how we handle your personal data.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Myriknas Ltd and is protected by UK copyright law. You may not reproduce, distribute, or use any content without our written permission.

Third-Party Links and Content

Our website contains links to external websites including professional bodies (GMC, RCOG) and hospital facilities. We are not responsible for:

• The content, accuracy, or availability of external websites
• Any advice, information, or services provided by third parties
• Hospital charges or services provided by The Kensington Wing or other facilities

External links are provided for convenience only and do not constitute endorsement.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated Terms on our website
• Updating the "Last updated" date
• Notifying you directly if you have an ongoing course of treatment

Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of law, the remaining provisions will continue in full force and effect.